Shipping & Delivery
From checkout to your doorstep — here’s everything you need to know about shipping, tracking, delays, and getting help if your order needs a little extra love.
Standard & express shipping cost and times?
Shipping Information. NOTE: For orders outside of Australia & NZ, please visit our International site: www.dimplecolor.com. Points to note:. Australian Shipping Times & Costs. New Zealand Shipping Times and Costs
Where does my order come from?
All orders are processed and shipped from our warehouse located in Sydney, Australia.
Shipping and order processing times
Here’s how it works: You order, we verify your order, process, and then we ship. All orders are packed and shipped within 1-2 business days (Processing time may be longer during sale periods). Orders placed on weekends will be processed on Monday. Tr
How do I track my order?
Once your orders have been processed and shipped you will automatically receive a notification sent to the email provided with your order. The notification that will be sent to your email will contain your order number and a tracking link for your or
Which countries do you ship to?
For International shipping please use out international site dimplecolor.com!
I am having an issue with my shipping
If you are having an issue with your shipping we have a number of helpful articles below. How do I track my order?My order says delivered but I don't have itMy order hasn't moved or is delayed?I haven't received my order confirmation?Shipping Times.
Can I recycle my packaging?
Our mailer boxes and blister boxes are fully recyclable.Our blisters themselves cannot be recycled on their own through general recycling due to their size. If you're not able to return used blister cases and contact lenses through the Terracycle pro
Do you have any physical stores?
Not right now — we’re fully online! But who knows what the future holds.