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Shipping & Delivery
From checkout to your doorstep — here’s everything you need to know about shipping, tracking, delays, and getting help if your order needs a little extra love.
Order Questions
Everything you need to know about your order — placing it, changing it, cancelling it, and getting help if anything needs attention.
Changes and Cancellations
Made a mistake on your order? Follow these steps to cancel or change your order before it's too late.
Product Questions
What lenses do we stock? How do you open them? How long do they last? And so much more...
General Wear Instructions
Your complete guide to wearing, caring for, and replacing your lenses — including our top tips and best practices for happy eyes.
Returns, Replacement, and Refunds
Need help with an order? Here’s how to get support, request a refund, and get everything resolved fast.
3-Month Lenses
Our 3-month lenses are a great option if you plan to wear coloured contact lenses regularly. Each lens can be worn daily for up to 3 months from date of open.
1-Day Lenses
Our 1-Day lenses are a great option if you love to try different colours or plan to only wear your lenses for special occasions.
Dailies+
Your go-to guide for Dailies+ — our vitamin-enriched lenses for brighter, healthier eyes.
Payment Methods
What payment methods can I use?